Benefits

The medical scribe will aid the provider by allowing the provider to work at the top of their license to improve productivity and have greater patient engagement. They will help create an environment in which the patient once again is the center of attention and outcomes will improve.

In the landmark project titled "Are Scribes Worth It?" the cost of scribes' salaries was weighted against the returned value with specific metric targets. The emergency departments studied were in Northwest Hospital in Randallstown, Md., and Saint Peter's University Hospital in New Brunswick, N.J. Both saw improvements across the board.

According to Dr. Michael Hochberg medical director at Saint Peter's, "Our conclusion is that scribe programs probably won't fix an ED that is really broken, but EDs that are looking to reduce length of stay, are struggling with a high percent of "left without being seen" rates or are experiencing challenges with their EMRs could really benefit from hiring scribes. Scribe implementation can even pay for itself."

Some specific benefits of scribes in achieving better outcomes and improving clinical practices include:

  • Documentation time reductions from 50% to 75%
  • Priced to pay for itself
  • Improved work experience that allows a focus on clinical care
  • More efficient workflow, more accurate documentation, improved patient outcomes and physician satisfaction.
  • On-the-job assessment of medical students, enhancing future HR selection
  • C2 Solution scribes are extensively trained to provide effective, accurate performance from their first day on the job